RiskRecon Integration

Table of Contents

• Summary
• Supported Versions
• Requirements
• Steps
• Basic Usage
• FAQ
• RiskRecon Rating Methodology

Summary

The main RiskRecon vendor scores are already in Whistic automatically through version 2 of our integration! Additionally, you can configure version 1 separately which links to your RiskRecon vendor profile.

Supported Versions

• Version 1 - Overview vendor scoring on vendor details page only, plus a link to the RiskRecon vendor profile overview page.
• Version 2 - Fully automated overview vendor scoring updated daily.

Requirements

If you are interested in version 1, please confirm with your Whistic contact that your account is qualified and prepared for setup, etc.

Steps

Only version 1 requires configuration

Overview

• RiskRecon Setup

• Whistic Setup

RiskRecon Setup & API Key Renewal 

Note: If your RiskRecon API key is expired, please ensure to use the steps below to generate a new API key. These steps are also used for new RiskRecon Setups. 

1. Log in to your RiskRecon account.

2. Go to My Account > System Administration.

3. Navigate to the API Keys tab and click New API Key.

4. Create a description. Select key expiration. Click Create API Key.

5. Under the API Keys tab, the newly created API Key will appear. Select View.

5. Copy the link. Please note that these keys do expire and need to be replaced if you get the following message: Error, Risk Recon is unavailable. Check your API Key and try again.

6. Add any vendors to your account that you would like to be pulled into Whistic.

Whistic Setup

1. Log in to your Whistic account
2. From the left menu, select Admin Tools
3. Expand Company Settings from the sub-menu
4. Select Integrations
5. Select Edit under RiskRecon
6. Paste the link you copied from Part 1 into the field and click the checkmark to Save
7. You will now see the Rating tab on every vendor details page. 
   1. If you would like to pull in scores for a vendor, select the Rating tab and then select RiskRecon.
   2. A popup will appear with a search box.
   3. Type in your vendor, select and Submit. Your scores will now show perpetually for this vendor.

If you would like to remove the score for this vendor at any point, click the Remove button.

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Basic Usage

Overview

• Automated Scores

• Configurable Links

Automated Scores

(Version 2) There are 3 places this data can be viewed: Vendor Catalog, Vendor Details, and the Reporting page.
The rating and date columns can be applied in the Vendor Catalog. On your Reporting page you can also filter by the scores.

If you would like to see the category scores, please click on the vendor and view them in the vendor details under the Rating section. 

Configurable Links

(Version 1) We also have an additional configuration that may be applied which allows you to do 2 things:

1. Links to the vendor overview page in RiskRecon,

2. And allows you to sync with any company added to your RiskRecon account portfolio.

Example link:

https://portal.riskrecon.com/portal/vendor/334482590/overview

 

FAQ

• Why are there two RiskRecon sections on my vendor page?

  • The one at the top is the automated scoring. The one at the bottom is the manually configured section. These cannot be consolidated currently.

• Why can't I find Whistic's score in RiskRecon?

  • In rare instances, it may be difficult to find a corresponding vendor RiskRecon score that Whistic has in your RiskRecon account. This likely is because our integration uses RiskRecon's API instead of their UI which may not always align. If you have additional questions, feel free to contact RiskRecon or Whistic Support.

• Does Whistic adjust the scores in any way?
  • No, we simply pass them along to you in Whistic!

RiskRecon Rating Methodology

For more information on RiskRecon scoring and methodology, please review the following PDF file: RiskRecon-RatingMethodology.pdf

Should you have any questions regarding the information in the file, please reach out to RiskRecon directly for assistance.