How To Use the Whistic Trust Center Exchange

Table of Contents

• Summary
• Steps
• FAQ

Summary 

The Trust Center Exchange is a great tool for customers who are just starting out. With over 90,000 vendor Trust Centers in the Trust Center Exchange.

• Due to our partnership with RiskRecon and the CSA, if a vendor has a RiskRecon score or completed the CAQ on the CSA platform, they are in our Trust Center Exchange, and importing to your Vendor Catalog is super easy.
• If they completed the CAQ through the CSA platform, this can save you lots of time doing a simple search for the vendor in the Trust Center Exchange, eliminating the need to assess them.
• If you want further context about what the scores mean, you can contact RiskRecon or use their help center. Follow the steps below to learn how to import vendors from the Trust Center Exchange.

Note: If you're unable to import, your account may not have a paid Whistic subscription. While the Trust Center Exchange is available to all users for searching and viewing, a paid subscription is required to collect and assess vendor information.

🔄 Steps

1. Access the Trust Center Exchange. Use either the Assess or the Trust Center dropdown and select Trust Center Exchange.

2. This will bring you to our Trust Center Exchange, where you can apply some filters to show certain vendors based on a CrowdConfidence score or a particular questionnaire completed. You can also do a search at the top to make things faster instead of scrolling through our 90,000 vendor Trust Centers.

3. To select vendors to add to your Vendors menu, select the blue plus sign labeled "Import to My Vendors" at the bottom of each company square. Once the vendor is imported, that will be replaced with a grayed-out "Imported to My Vendors".

NOTE: When you import a company's Trust Center Exchange to your Vendors, they will receive an email notification advising them of it.

4. Selecting the company square will also show a pop-up box with more information about the vendor, such as questionnaires they've completed, accompanying CrowdConfidence and RiskRecon Scores, and more.

• If you do encounter a profile without any content, we recommend not importing it.
• There is likely an updated version that has the content you want. See below:

All questionnaires in the Trust Catalog and Profiles, as well as on the Questionnaire itself, will have a Created Date and an Updated Date (if applicable).

Note: Some items may appear locked and will not be accessible until the vendor owner has approved your request. Vendors can require admin approval before releasing certain artifacts or questionnaires. Additionally, an NDA may need to be in place before access is granted – if this applies, you will be prompted to complete that step before proceeding.

5. You can now access your Vendors menu and see the vendors that were added. See below:

 

❓ FAQ

How do I find a specific vendor in the Trust Center Exchange?

Use the search bar at the top of the Trust Center Exchange to search by vendor name, URL, or Trust Center name. You can also apply filters to narrow results by CrowdConfidence score or questionnaire type.

Will the vendor know when I import their Trust Center?

Yes. When you import a vendor's Trust Center to your Vendors list, they will automatically receive an email notification.

What should I do if a vendor profile has no content?

We recommend not importing profiles with no content. There is likely a more complete, updated version of that vendor's profile available. Look for the one with a more recent Created Date or Updated Date.

What do the RiskRecon scores mean?

For detailed information about RiskRecon scores, contact RiskRecon directly or visit their help center.

How many vendors are in the Trust Center Exchange?

The Trust Center Exchange includes over 100,000 vendor Trust Centers, including vendors who have completed the CAQ through the CSA platform or have a RiskRecon score through our partnership.

How come I cannot import?

It may be due to permissions or that your company is not on a paid subscription with Whistic. If you are unsure, please contact Whistic support.