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How To Use Subscription vs Snapshot on Your Whistic Trust Center

  • Updated

Table of Contents

Summary

When Whistic Trust Centers are created, they can be set up to share on a subscription (most up-to-date Trust Center) or as a snapshot. A subscription Trust Center will remain up to date for as long as the Trust Center has been shared. A 'snapshot' shows the Trust Center at the time it's being shared, but not any additional updates after the share.

🔄 Steps

Trust Center Customers

The subscription method of sharing enables you to edit your Trust Center and permits those with whom you have already shared it to see the most up-to-date content the next time they view your Trust Center on the platform. To enable this feature follow the steps below.

  1. Go to the Whistic Trust Center tab.
  2. Find the Trust Center that you want to update by clicking the three-dot icon in the upper-right-hand corner and selecting Trust Center Settings.
  1. Scroll down to the Trust Center Updates section.
  1. Select Subscription.
  2. Save the Trust Center.

An edit to the Trust Center content constitutes an edit to the Trust Center, and recipients will see the most up-to-date saved version. This includes a Trust Center summary, Trust Center description, badges, documents, questionnaires, and security team members.

Note: At this time there are no emails that go out to recipients when Trust Center edits are made. Recipients with a free account will find a link to your Trust Center on their dashboard for as long as you have granted them access to it. Recipients with a paid Whistic account will find the shared Trust Centers under the Vendor Catalog. Updates to the Trust Centers do not affect the expiration time frame that you have set.

Free Customers

If the Trust Center that was shared with you is a subscription and has been updated you will get a pop-up like the one below when you open the Trust Center inside of Whistic:

📚 Additional Resources

To learn how to manage Profile Subscription updates, please click HERE.

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